BOXT stated that it has extended its online formula to make purchasing an air source heat pump “simple and straightforward” for customers.
The company said that visitors to its website are able to complete a short series of questions to receive an instant quotation for the best heat pump solution for their home as well as being able to book an installation date in two weeks with a network of installers available across the country. BOXT also applies for the £7,500 Boiler Upgrade Scheme Grant on customers’ behalf.
BOXT has chosen to partner with heat pump manufacturer Vaillant, which is headquartered in the UK. Vaillant heat pumps offer an app-based heating control system, vSMART. BOX said that the app gives homeowners “total control” of their heating, as well as access to holiday functions and maintenance indications like low water pressure or any other faults.
Andy Pattison, head of renewables at BOXT, said: “It is clear that if the UK is to meet its 2050 Net Zero target, significant advances need to be made and quickly. Heat Pumps have the potential to play a big role in decarbonisation, however they need to be made more accessible to households.
“A large part of ensuring the successful adoption of heat pumps in UK homes is ensuring homeowners understand how the technology works and the many benefits it can bring. By utilising our proven online journey, which has helped to demystify the boiler purchasing journey for thousands of our customers since 2017, we are now replicating our transparent and simple customer journey to remove many of the barriers that people who are looking to make the switch to low-carbon heating are facing, and make it as easy as possible for them.
“The Boiler Upgrade Scheme is also helping to make the transition more accessible from a financial point of view and we hope that this, coupled with a greater understanding of the product, and a simplified buying journey, will see demand for heat pumps continue to grow as a leading renewable home heating solution.”