Pipe Center and Climate Center have expanded their central estimating team to provide a faster turnaround on project quotations and support continued growth.
The Leamington Spa based-team, which has trebled in size, will respond to requests for detailed project quotes and technical information, and provide a single point of contact for customers on major contracts.
Under the guidance of Wayne Calland-Hewitt (technical estimating manager) and Martyn Simpson (technical support manager), who together boast over 25 years of experience, the four new members of staff will help give customers an even faster service.
They will draw upon the in-depth product experience available across Pipe Center and Climate Center and, where appropriate, the wider Wolseley UK team.
Chris Banner, trading director, Pipe Center and Climate Center, said: “Together with high quality, reliable technical support, speed of response to project quotation requests is a key service issue in our industry. We are investing in a bigger team to ensure customers receive quick and accurate turnaround in response to enquiries, enabling them to move quickly and secure contracts.
“While the service will accelerate our response times nationally, we are particularly keen to support our expanding business in London and the South East, where we see major opportunities to develop our activities with both existing and new customers.”
Alongside the expansion in the estimating team, the company has established a new London office to co-ordinate and support projects in the capital. Headed by Soulla Paphitis, the London project office has dedicated staff, with additional technical sales people in the field.