Kudos Showers has appointed Michael Brewins as its new customer services manager.
Michael will be based at the company’s Holme factory and office site in Cumbria, and is set to oversee a team of four.
He said: “I chose Kudos Showers not only for its strong reputation for quality and innovation within the bathroom and shower industry, but because it prioritises and measures customer satisfaction and continuous improvement. I’ve spent the last nine years managing and developing a customer-focused team at BT and my goal at Kudos is to continue to build on the great work that has been done to further elevate the customer experience.”
Nick Graville, sales and marketing director for Kudos, added: “We’re thrilled to welcome Michael to our customer services team. His experience will significantly enhance the quality of service we provide. We have a longstanding reputation for delivering best-in-class customer service, and Michael’s addition to the team will further strengthen that reputation.”