Panasonic Heating & Cooling Solutions has entered into a new partnership agreement with British Gas to provide servicing and maintenance for Panasonic Aquarea Air Source Heat Pumps installed across the UK.
According to a company statement, this collaboration ensures homeowners benefit from British Gas’ network of engineers trained to keep Aquarea heat pumps running efficiently and reliably for households nationwide.
British Gas engineers have completed comprehensive, hands-on training, equipping them with the skills necessary for maintenance, diagnostics, and repairs of the Panasonic Aquarea Heat Pumps, it added.
Enrique Vilamitjana, managing director at Panasonic Heating & Cooling Solutions Europe, said: “Our technology leads the way in air source heat pump development, and we want to ensure our customers can access reliable and experienced service engineers no matter where they are in the country. This agreement underscores our commitment to ensuring our customers enjoy the full benefits of our innovative heating solutions, with the reassurance that comes from knowing they will have trusted and reliable support for future servicing and maintenance.”
Mark Berryman, managing director at British Gas Services, added: “At British Gas, we are committed to facilitating the transition to more sustainable energy solutions. Our partnership with Panasonic allows us to leverage our extensive network of skilled engineers to ensure that homeowners across the UK can benefit from cutting-edge heat pump technology. By combining our expertise with Panasonic’s innovative products, we are enhancing the efficiency and reliability of home heating systems, contributing to a greener future for all.”
The agreement was marked at ISH 2025, Frankfurt on 17 March.