Holmes Media is proud to announce that its new and unique lead type for the heating industry will be launching in September 2017.
‘YouOffer’ leads are exclusive, price-conditioned leads which will enable installers to provide offers to ready-to-buy customers via a complete online process – with no need for a site visit.
An industry first, ‘YouOffer’ leads mark a huge step forward for the heating industry with a completely online process. The customer will post a highly detailed job specification with photographs to help installers price their offer, meaning there is no need for a site visit. An installer can win the work completely online, saving valuable time and costs as a result. Once an installer’s offer is accepted, only they are able to make direct contact with the customer making the lead completely exclusive. There is no charge for providing an online offer, as only the successful installer will pay a fee when their offer is accepted.
For the customer this means they can compare the offers of up to five different companies via a single online dashboard. Only the company they select will be in contact with them and they avoid the inconvenience of waiting home for multiple site visits.
Historically, customers have submitted online enquiries via Holmes Media’s website. Holmes Media then telephone qualify every lead to ensure it is a genuine enquiry and all information is correct. Once qualified, a maximum of three installers can pay for the opportunity to contact the customer, assess the work needed, and supply a quote. Holmes Media will continue to offer this conventional quote journey, but from September will also be offering the new and unique ‘YouOffer’ leads service.
Managing director, David Holmes, said: “ We’re extremely proud to be the first in the industry to offer this unique service. Customer expectations have moved on hugely in recent times; we need to be able to find, compare, and purchase a product almost simultaneously.
“The ‘YouOffer’ concept enables them to do just that, while saving installers the time and expense involved in site visits. A completely online enquiry to price journey is something the industry has been crying out for. Filling this gap has been a top priority for us as a company for some time, and this year we’ve invested heavily in technology to make it a reality.”
Installers who have an existing account with Holmes Media will be able to access ‘YouOffer’ leads from the launch in September.
Any companies wishing to sign up for an account or to find out more about the service can do so on the Holmes Media website at: www.boilerguide.co.uk, or by calling: 0330 1346086.